Protect Your Shipment During Delivery
Automotix Shipping Protection provides peace of mind by covering your order against unexpected shipping issues during transit.
Add Protection at CheckoutWhy Shipping Protection Matters
Auto parts often travel long distances through multiple freight terminals and delivery trucks.
Large parts like engines, transmissions, and body panels may pass through several logistics hubs before reaching their destination.
Shipping Protection helps ensure that if something goes wrong during delivery, your order can be resolved quickly.
What Shipping Protection Covers
Transit Damage
Heavy auto parts may occasionally be damaged during freight handling.
Shipping Protection ensures the issue is addressed quickly.
Lost Shipments
If a shipment cannot be located by the carrier during transit, Shipping Protection allows for faster resolution.
Theft After Delivery
If a package is confirmed delivered but stolen shortly after delivery, our team will assist in investigating the issue.
Pricing Tiers
| Order Value | Protection Fee |
|---|---|
| Under $500 | $9.95 |
| $500 – $1,499 | $19.95 |
| $1,500 – $2,999 | $29.95 |
| $3,000 – $4,999 | $39.95 |
| $5,000+ | $49.95 |
How Claims Work
If an issue occurs:
- Contact Automotix support
- Provide your order number
- Provide photos or shipping details if applicable
- Our team investigates with the carrier
- Goal: resolve the issue quickly so you can get back on the road.
Important Notes
Shipping Protection covers issues that occur during shipping or delivery.
Product warranties and return policies still apply separately.
Shipping issues must be reported within 5 days of delivery.
